Interview blunder: ‘Talk about…’
Much to my chagrin, I have witnessed several local television reporters over the past six months throw out this less-than-professional...
The third quadrant
Don’t use terminology your subordinates do not understand: Sadly, the following is a true story. A company holds an annual retreat for...
Employees are your customers
Treat employees fairly, but not necessarily the same: U.S. General H. Norman Schwarzkopf is best known for leading coalition forces as...
Meetings: Leave your devices at your desk
I recently heard a story about a departmental meeting in which an attendee was asked a question by his boss, but did not reply. He wasn’t...
Trump’s war against the media
Donald Trump’s parents didn’t create Donald Trump, the media created Donald Trump: Presumptive Republican presidential nominee Donald...
Create social media policies for your journalists
Journalists often become celebrities Readers, listeners and viewers often feel they have a personal relationship with reporters. They...
Management: Don't do this
The path to effective, successful management is a long and confusing route. There are many traps to be avoided along the way, especially...