Interview blunder: ‘Talk about…’
Much to my chagrin, I have witnessed several local television reporters over the past six months throw out this less-than-professional...
News as art
Graphics treated as fine art: I once attended a graphic design session at a magazine conference in Los Angeles in which the speaker...
The third quadrant
Don’t use terminology your subordinates do not understand: Sadly, the following is a true story. A company holds an annual retreat for...
Employees are your customers
Treat employees fairly, but not necessarily the same: U.S. General H. Norman Schwarzkopf is best known for leading coalition forces as...
Meetings: Leave your devices at your desk
I recently heard a story about a departmental meeting in which an attendee was asked a question by his boss, but did not reply. He wasn’t...
If someone seems unstable, do something!
Hours after 29-year-old Omar Mateen shot and killed 49 people and wounded more than 50 others at Pulse nightclub in Orlando, Fla. in the...